Shipping & Returns

We are big fans of free shipping, and we’re guessing you are too. Once processed, all orders ship with 2-day delivery to any United States destination.

Processing Time:
For Home Try On: Contingent on availability, your accessories will be delivered to you the Tuesday after you order. Check your doorstep right away! You’ll send your Home Try On Box back to us just a few days later, on Thursday.

For Rental & Purchase: Each rental and purchase is crafted uniquely for you. The details take time. To ensure plenty of time for crafting and delivery, please allow 4 weeks processing time. We recommend reserving your wedding accessories at least one month before your preferred delivery date.

For Home Try On: After their Tuesday delivery, Home Try On Boxes must be returned via FedEx on Thursday by 8pm (EST). Think of this as a quick fitting before you order your perfect piece.

For Rentals: Our returns are easy, free, and painless. Just follow these two simple steps:
Keep it Classy: Include all received pieces in the return box to avoid extra charge.
Meet the Deadline: To avoid additional fees, Rental boxes must be dropped off at a Fedex location by 8pm (EST) on the return date listed in your box.

For Purchases: The pieces you buy are yours to keep. We want you to purchase details you love. We don’t accept returns, so our Home Try On can help you finalize accessory choices with total confidence.

Damaged or Incorrect Items:
In the unlikely event that you receive an incorrect or damaged order, please contact us at concierge@tohaveandtoborrow. We will happily provide you with assistance for a return, exchange, or repair.
*Note: Every piece we send is handmade-to-order, even the rentals. You can expect slight variations (but not defects) due to their custom nature. You are unique, so are your details!